Building Resilience One Human at a Time

RAFT Team, December 9, 2024

Advocates are crucial in leading the charge for important causes, but the intense emotions and physical strain can wear them down. Juggling work and personal life, dealing with stress, and taking care of themselves can be a lot to handle.

Human-centered design takes a fresh perspective by emphasizing empathy and understanding for each person’s distinct needs. In this post, we'll dig into how your organization can use this approach to create a customized plan for each employee to avoid burnout and start building resilience. You’ll love to watch your people excel in both their personal and work lives.

Work-Life Balance

Human-centered design is all about getting to the heart of what people really need to do well. When you bring this approach to your organization, it’s vital to realize there’s no one solution that fits everyone perfectly. Everyone’s different. You’ll have to dig deep to figure out what work-life balance looks like for each staff member. 

Through interviews, empathy mapping, and observation, you can really get to know each advocate’s individual preferences, daily routines, and specific challenges as they juggle their work and personal lives.

For instance, some people work best in the morning, other in the late afternoon. Some thrive with a more flexible schedule that matches their peak productivity hours. Still others need dedicated downtime each day to recharge. 

After your interviews, empathy mapping, and observations, use what you’ve learned to come up with a personalized work schedule with each member of your organization. This might involve flexible hours, remote work, or dedicated 'focus hours' free from meetings. When you involve everyone in creating these solutions, you can make a work environment that fits everyone and keeps them all balanced and healthy. Especially during turbulent times.

Tailor Stress Management Approaches

Your advocates face a high risk of burnout because their work is emotionally and physically demanding. Human-centered design provides a proactive approach to help them. 

It’s vital to know the signs that show up early on, when burnout starts creeping in. By tapping into your team’s thoughts and observations, you can pinpoint what's causing team stress and when teams start falling apart. This way, you can step in with tools like wellness breaks, more flexible deadlines, and time for self-reflection.

By holding workshops and feedback sessions, you can address things in your work culture that might be making things more difficult, and explore changes that prioritize well-being.

Avoiding burnout is all about building a supportive and appreciative environment. Being part of peer groups and mentorship initiatives can help your people build greater resilience. Having safe spaces for honest conversations encourages everyone to prioritize their individual well-being together.

In the end, putting people at the center of the discussion makes the overall work environment healthier and empowers advocates to help take care of each other, leading to growth in both personal and professional aspects.

Create Personalized Self-Care Plans

Helping your people take care of themselves is important for staying strong, but it really shines when you customize it to fit each person’s needs and routine. Human-centered design is all about making this happen by honing in on flexibility and personal touch.

What's great about this strategy is its versatility—self-care plans can adjust as advocates' preferences evolve. For instance, a person who used to find joy in group activities might later find solace in solitude. Recognizing these changes allows your organization to tweak your approach, ensuring that self-care options always resonate with each individual.

Allow for a daily routine that includes things for your people like guided journaling, personalized wellness plans, and taking quiet moments during work hours. Your workplace might even offer resources like apps for meditation, creativity stations to help your people feel their best, or a personal wellness budget for each person.

By letting your people take the lead in crafting and customizing their self-care routines, you inspire a sense of ownership and drive. This personalized strategy breaks away from cookie-cutter lists, guaranteeing that each advocate has special ways to nurture themselves, whether they're at work or at home. It also gives them the freedom to experiment with new wellness strategies as they observe and learn from their co-workers’ wellness solutions.

Implement Flexible Strategies for Building Resilience

When building resilience, it's important to create a supportive team environment as well as individual wellness plans. A key aspect is to keep the communication flowing. This means doing things like regular surveys, anonymous check-ins, and transparent group discussions about roadblocks so you can fine tune your strategies based on what's really going on. 

The idea is to build a strong, lasting environment where your employees can handle their stress and do well in all aspects of their lives. These outlets give your people courage to speak out, rather than hide the truth of how they’re doing.

Being adaptable is key. After you listen, work on a solution together as a team. The methods to boost your strength in tough times might not be the same as what you need when things are calm. Human-centered design makes sure that your resilience tactics can adjust and react to these shifting situations.

When your advocates are doing well, their work shines. By focusing on their well-being and using people-friendly approaches, your organization can build spaces where your people feel heard, valued, supported, and motivated to keep making a difference that lasts.

Ready to start building resilience and a more balanced approach to your advocacy work?

Start by reflecting on your own needs and exploring how human-centered design can transform the way you manage stress and prevent burnout. Join the conversation and share your experiences—together, we can create a supportive environment where we not only survive but thrive.